How It Works

It’s easy to get started sending online surveys and receiving video replies and other data from your target audience. Once you select your TalkBackTime price plan, simply set up your account. Now, you are ready to begin.

Here’s How It Works

Online Survey

Go to the Create Online Survey page and enter your online survey question into the template. Set up additional questions and multiple- choice answers for your respondents. Schedule your online survey publishing date.


Choose the Demographic filters (age, gender and so on) that you need from the list we provide. The number of filters is based on pricing plan, as well as the option to add an incentive award if you so choose.


Upload your Contacts directly into your dashboard. Online surveys may be sent by E-mail or social media.

Offer Survey

If you have a Rybbon account, you can select e-gift cards to offer survey respondents.

Online Survey

Press the Submit button and your online survey is on its way or, schedule the online survey for a future date.


Next, just log into your account where you can watch the videos and review the data in real time on your own device or via the Dashboard. It will also provide live KPI’s on your results as well as any capacity limitations which you can easily manage.


The higher price tiers allow you to Analyze Results and video responses against any combination of online survey questions and filters so you can easily drill down to specific targets and spot important trends.


You can also create a link to share results or to post them on your website or social media pages. Curated video galleries can also be created and shared in the Premiere tier.

Here’s what TalkBackTime users have to say about
their online survey experience!