How It Works

It’s easy to get started sending online surveys and receiving video replies and other data from your target audience.

Here’s How It Works

Online Survey

Go to the Create Online Survey page and enter your online survey question into the template. Set up additional questions and multiple- choice answers for your respondents. Schedule your online survey publishing date.


Choose the demographic or opinion filters that you need.


Upload your Contacts directly into your dashboard. Online surveys may be sent by E-mail, SMS text or social media.

Offer Survey

If you have a Rybbon account, you can select e-gift cards to offer survey respondents.

Online Survey

Press the Submit button and your online survey is on its way or, schedule the online survey for a future date.


Next, just log into your account where you can watch the videos and review the data in real time on your own device or via the Dashboard. It will also provide live KPI’s on your results as well as any capacity limitations which you can easily manage.


Analyze results and video responses against any combination of online survey questions and filters so you can easily drill down to specific targets and spot important trends.


You can also create a link to share results or to post them on your website or social media pages. The videos can also be post-produced in beautiful montage for celebrations or memorial services.

Here’s what TalkBackTime users have to say about
their online survey experience!